GPS upgrades for emergency services are needed urgently after an incident at Brooks Reach estate at West Dapto delayed an ambulance call out.

A local constituent in Member for Shellharbour Anna Watson’s electorate has highlighted the GPS gap for recently developed estates, which have not been updated for emergency personnel.

An ambulance was called to a home in Brooks Reach estate at West Dapto earlier this week, which saw paramedics delayed because the recently developed estate was not loaded onto the ambulance GPS system.

Paramedics on this occasion were forced to use their own mobile phone to find the home.

Ambulance personnel apologised for the delay and suggested that residents in newly developed suburbs should inform Triple 0 operators of their specific suburb location to improve response times.

Ms Watson has written to the Minister for Health, Jillian Skinner MP about the incident.


Comments attributable to Anna Watson MP:

“Emergency personnel should be able to use and rely on equipment like GPS systems being upgraded as quickly as possible.

“Paramedics are first responders to potentially life-threatening call-outs and do their very best to get to locations as quickly as possible.

“Paramedics and those involved in medical emergencies should not be let down by equipment, which is run-down or outdated.

“I have written to the Minister to alert her to this specific case.

“I would like an assurance from the Minister that GPS upgrades for all emergency personnel are in the process of being up-dated as a matter of urgency.”


26 May 2016